LegalShield: Record-Breaking Levels for Memberships, App Downloads


LegalShield recently announced record-breaking levels for both its memberships and downloads for its app.

The company’s membership grew to more than 1,756,000 at the end of 2018 and more than 1.5 million LegalShield apps have been downloaded.

“We are delighted by our strong membership growth and the popularity of our mobile app,” said Dave Coffey, senior vice president and chief digital officer at LegalShield. “We continue to invest in proprietary technology to make legal services affordable, easy, and accessible for everyone. We also partner with our dedicated network of law firms in the U.S. and Canada to improve customer service with training and technology. As a result, our legal network’s net promoter score (NPS) of 55 hit an all-time high, and rivals some of the most respected consumer brands. Our NPS is more than twice the legal services average.”

LegalShield recently updated its app with new innovative mobile features: users can snap a photo of a speeding ticket and send it directly to their provider law firm to start the dispute process, fill out and send a questionnaire to have a will prepared, and complete questionnaires to start prenuptial agreements, and uncontested divorce and personal bankruptcy.

The LegalShield mobile app is available for iOS and Android devices to download for free.

LegalShield also offers Spanish-language legal plans to serve a market of more than 58 million Latinos in the United States. Through its new provider network of U.S. law firms, LegalShield en Español taps into the largest network of Latino and Spanish-speaking lawyers in the country, providing members with all of the same benefits and services as the personal legal plan.