“I wanted to create a workplace where employees never have to feel like they have to put their work above the needs of their family.”
—Kevin Guest, CEO
|Company / USANA
Headquarters / Salt Lake City, Utah
Number of Full-Time Employees / 818
Year Founded / 1992
What makes your company one of the best places to work in direct selling?
USANA strives to offer its more than 800 Utah employees an unbeatable workplace. The company offers impressive benefits, including free onsite workout facilities and a personal fitness trainer, on-site CrossFit, yoga, and bootcamp classes, a generous annual profit-sharing program, free company products, excellent health and life insurance packages and regular health fairs and voluntary fitness contests. These benefits are designed to provide USANA employees with an environment that makes them feel happy and excited to go to work every day.
How does your company support team members in their personal and professional development?
Our tuition reimbursement program pays for undergraduate and graduate school for employees, provided that the courses/degree is related to the employee’s job and/or career path or is in the field related to or of interest to USANA. We also offer monthly classes for employees where they can learn anything from the importance of heart health, to how a 401(k) works, to how to buy your first home.
How does your company give back to the community?
Through our nonprofit charity organization, the True Health Foundation, the company has been able to execute several local charity initiatives this past year.
- On Arbor Day, a large group of employees helped clean up a local park and plant dozens of trees.
- On World Service Week, groups of employees were allowed to choose a service activity that spoke to them the most and spend a day volunteering instead of being in the office.
- USANA raises money throughout the year to help the students at a local school with daily necessities that they might not normally have access to.
- On the National Day of Giving, the USANA True Health Foundation, with the help of the Children’s Hunger Fund, hosted a Food Pak assembly in the home office warehouse. Throughout the day, employees and local Associates worked side by side packing boxes with fruits, vegetables, pastas, and protein, and prepping them to be shipped to those in need around the world. By the end of the day more than 300 employees and Associates boxed up 100,000 meals. Twenty thousand are going to emergency pantries throughout the Salt Lake area, and the remaining 80,000 are being spread across the globe to families who need them the most.
What is the single most fun day of the year at your company? Why?
There are a lot of fun days to choose from at USANA, but profit sharing day seems to get the employees the most excited. Every year in February when USANA announces its financial results from the previous year, it also announces how much of USANA’s profits from net sales can be shared with employees. Profit sharing 2018 gave employees payment of 10.1 percent of their annual salary, which equaled an additional five weeks of pay. So you can imagine how much excitement is generated by profit sharing day.
What is something new that you’ve added in 2018 to enhance your workplace?
At the February quarterly meeting in 2018, USANA announced some exciting new benefits to employees that are designed to give employees more time with their families and to create an even happier workplace. USANA added 16 additional hours of PTO for employees that is designated as “family hours.” This allows employees to spend time throughout the year with their families without worrying about using vacation or sick hours. On top of the family hours, employees were also given two additional “floating holidays” that can be used as vacation. But the biggest announcement was that USANA is now offering 12 weeks of paid leave for primary caregivers (typically maternity leave) and six weeks of paid leave for secondary caregivers (typically paternity leave).