Ada, Okla.-based LegalShield recently announced the hiring of Stephanie Gaccetta as vice president, Contact Center; Tina Gaccetta as vice president, Marketing and Incentives Network Division; and Scott Grissom as vice president of Product Leadership, Marketing and Sales.
“We’re delighted to welcome Stephanie, Tina and Scott to the LegalShield family,” said LegalShield CEO Jeff Bell. “Each of these outstanding new hires impressed us with their deep industry experience and accomplishments. As we look towards the future, hiring these key leaders will be invaluable as we continue to grow our company to provide affordable access to legal services for every person in North America.”
Stephanie Gaccetta has two decades of extensive experience in high-volume centers, with a focus on customer experience, performance improvement and employee engagement. Her areas of expertise include mergers and acquisitions, performance management, building organizational relationships, customer experience, employee engagement, retention, talent acquisition, training and quality. Prior to joining LegalShield, she spent nearly 17 years at ADT Security where she was the director of Customer Loyalty and Retention.
Tina Gaccetta has decades of experience in delivering marketing programs and events that supported top brands in technology, automotive and retail industries. She specializes in incentives, meetings and event marketing, communications, strategic planning, data management and analytics, and performance improvement. Prior to joining LegalShield, she served in leadership roles at SITE Global, Aimia Inc. and Carlson Marketing.
Scott Grissom has nearly 30 years of business and financial experience and leadership. Prior to joining the company, he served as chief financial officer at Ferrari North America and Bollinger Motors. Before that, he spent 26 years at Chrysler and Fiat Chrysler Automobiles, where he held various finance leadership positions overseeing marketing, brand management and product development. He will operate as the chief advocate for LegalShield products and their features and benefits.