(This article was written by Bianca Miller Cole and appeared on forbes.com.) During the lock down, demand for online knowledge has surged from professionals and business owners alike, as they pursue guidance to support their business model and career pivots. Whilst the plethora of live streams, panel discussions and webinars are valuable, it’s essential not…

Read More

(This article was written by Serenity Gibbons and appeared on forbes.com.) Every dollar your business spends on promoting the well-being of your customers is a dollar that will come right back to you. Eighty-six percent of buyers are willing to pay more for a better customer experience, so failing to put your customers first is equivalent to leaving money…

Read More

This article was written by Arthur Langer and appeared on entrepreneur.com.) Across the United States, nearly every nonessential business big and small has been forced to go remote. This puts people in leadership positions in a unique spot. As academic director of the Columbia Executive M.S. in Technology Management program, I interact with and coach hundreds of emerging leaders…

Read More

(This article was written by Aytekin Tank and appeared on forbes.com.) Since the onset of global health crisis, the world has watched as leaders have been praised—or criticized—for their handling of the disaster. An example from the former category is New Zealand prime minister Jacinda Ardern, whose response was both decisive and compassionate. The Times Editorial Board observed: “Beyond politics,…

Read More

(This article was written by Benjamin Laker and appeared on forbes.com.) As cities around the world begin the slow, planned and staged process of re-opening, we face a leadership legacy moment. How leaders react and guide their team through the next few challenging months will leave a lasting impression, according to Rachael Robertson, author of the best-selling…

Read More

(This article appeared on talkwalker.com.) The coronavirus and the following economic turmoil has shaken businesses to the core. When the dust settles, and we adjust to the ‘new normal’ there will be brands that hold strong, and those struggling to survive. In this blog, we look at how the crisis impacted the world’s 50 most…

Read More

(This story was written by Carmine Gallo and appeared on forbes.com.) Florida State psychology professor Anders Ericsson, a giant in the field of peak performance, passed away this month. Malcolm Gladwell brought Ericsson’s research to a larger audience in his book, Outliers. Many of us are familiar with the now famous “10,000-hour rule” of practice time required to become…

Read More

(This article was written by John Caplan and appeared on forbes.com.) During this unprecedented global health crisis, many companies around the world are operating remotely to protect employees and prevent the spread of the coronavirus. With a vaccine still in development, this new way of working will likely continue for the foreseeable future. While it…

Read More

(This article was written by Alex Sixt and appeared on entrepreneur.com.) Social. Media. These two words have made you either jump for joy or curl up in a fetal position in your pajamas at the overwhelming nature of these platforms. Either of these reactions are probably the reason you’re here: either you love everything about social…

Read More

(This article was written by Shelcy V. Joseph and appeared on forbes.com.) Leaders around the world are struggling to connect with their employees, having to rely on communication tools like Zoom or Slack to stay in touch. Still, it’s possible to foster strong team relationships online and uphold a strong work culture that will keep…

Read More