Mary Kay Inc. was recognized for its commitment to responsiveness, empathy and excellence in service delivery by Forbes. Earning a #2 ranking on the Forbes Best Customer Service list, Mary Kay stated that this honor reflects their “enduring commitment to putting the customer at the heart of everything it does, from seamless digital support to personalized beauty advice.”
The Forbes Best Customer Service list relies on 3.8 million customer ratings each year to capture how real users rate thousands of brands and products. This year, more than 3,500 different brands were reviewed.
“Every interaction with our customers is an opportunity to make someone feel seen, supported and valued,” said Ryan Rogers, Mary Kay Inc. CEO. “Climbing to the No. 2 spot in the Forbes ranking is a strong validation of our people-powered culture and demonstrates the significance of what we can accomplish together. It speaks to the second-to-none reputation of our Independent Beauty Consultants, the passion of our customer service teams, and company values built on service and making time for others. That foundation is what inspires us to consistently deliver unforgettable customer experiences through our tried-and-true products.”
