Utility Warehouse (UW) earned the highest overall score for energy suppliers in the UK by Which?, a UK consumer protection organization. The Which? annual energy firm rankings awarded UW with a 75% overall score, the highest among 17 competitors, including major companies and small operators.
Rankings for this score were determined based on customer satisfaction surveys of more than 9,000 energy customers. UW scored highly for its customer service and quality of communications about energy costs.
“We’re delighted to have secured the highest overall score for Which?’s latest annual energy firm rankings,” said Stuart Burnett, Utility Warehouse Co-CEO. “As many people continue to face cost-of-living pressures, we’re seeing increasing numbers of customers join Utility Warehouse to take advantage of our market leading services, including our fixed rate energy tariffs. It’s thanks to our multiservice business model, which enables customers to bundle services together, that we can deliver big savings for households on their monthly bills.”