“We want to ensure that they are aware of their immense value–not just as employees, but as people.”
—MICHELLE VIRCHOW SR VP HUMAN RESOURCES
|Company / LifeVantage Corporation
Headquarters / Sandy, Utah
Number of Full-Time Employees / 178
Year Founded / 2009
HOW WOULD YOU DEFINE YOUR COMPANY CULTURE IN A FEW SENTENCES?
We work hard because we are making a difference in the lives of our distributors, customers and communities. We are also forging a new and different path in our industry, one we are proud of.
WHAT MAKES YOUR COMPANY ONE OF THE BEST PLACES TO WORK IN DIRECT SELLING?
At LifeVantage, we have a singular focus to all our decisions “will it better the lives of all involved?” If so, we are all for it. That carries over into our relationships with one another. We are constantly innovating and looking for ways to empower our employees. We want to ensure that they are aware of their immense value, not just as employees, but as people.
WHAT IS YOUR TOP PRIORITY WHEN IT COMES TO MAINTAINING A GREAT WORK ENVIRONMENT?
Balance. A company can only be as good as its employees. We demand a lot from our employees, but in return we know that means providing balance in their schedules, so they have a chance to rejuvenate themselves outside of work. We also believe enjoying the people you work with is important.
We also understand the importance of ensuring each employee feels individually valued. We have the brightest minds in the business and we want them to know that we value who they are and the amazing work they do. We find fun ways to recognize each other’s accomplishments, and look for unexpected ways to say “job well done.” Things like providing lunches, snacks, gift cards, notes, or unexpected gifts. We also provide challenges and rewards– opportunities for teams to be unified in something beyond their work.
TELL US ABOUT YOUR COMPANY’S COLLABORATION EFFORTS WITH EMPLOYEES IN ALLOWING THEM TO VOICE THEIR THOUGHTS, IDEAS AND SUGGESTIONS.
We encourage our employees to speak openly about their ideas and concerns in our meetings. It’s something we have focused on the past several years. We also conduct employee surveys in various forms where employees can openly share their opinions anonymously. LifeVantage strives to maintain a high ethical standard and has an anonymous hotline employees can use to report unethical behavior.
OUR INDUSTRY SPENDS A LOT OF TIME WORKING ON DISTRIBUTOR RECOGNITION PROGRAMS. HOW DOES YOUR COMPANY BRING THE SAME RECOGNITION TO YOUR EMPLOYEES?
We encourage our employees to recognize each other whenever they see fit! We also incorporate recognition from our executives at every staff meeting. As we approach our 10-year anniversary in network marketing this year, we’ve been able to incorporate some tenure recognition as well–how cool is it to celebrate employees that have been here for 10 years! We also added some fun events this year that were unexpected to our employees to tell them thank you. We hosted a date night that was intended to be a huge thank you in a relaxed environment. Employees loved it.
HOW DOES YOUR COMPANY SUPPORT TEAM MEMBERS IN THEIR PERSONAL AND PROFESSIONAL DEVELOPMENT?
This past year we have focused on the professional development of identified key leaders and worked on their professional development with an outside consultant. We included 360 feedback and established development plans. We encourage all our employees to attend any trainings and seminars to add new skills to their repertoire and continue developing the skills they have. Because we value our employees as talented people, we want to help them progress. When we have openings, we look at our own talent first. We love providing opportunities for growth to our very own team.
HOW DO YOU DEVELOP AND MAINTAIN TRUST BETWEEN ALL LEVELS OF YOUR COMPANY?
This is a continuous effort at our company. We focus on open and transparent communication, not just from the executives down, but in every meeting we hold so all employees feel like their opinion matters and is heard. We have found focusing on communication helps strengthen our culture and builds trust from our employees when we need to make a change in direction.
LifeVantage prides itself on and strives for transparency, not only financially but in all aspects of the business. The Company also strives to keep its line of communication open and free flowing. We host quarterly, companywide staff meetings to report our progress and allow our employees to hear directly from our executive team. A key component to every staff meeting is the opportunity to ask any question that comes to mind. We want to celebrate our success together.
HOW MANY EMPLOYEES HAVE BEEN AT YOUR COMPANY FOR FIVE YEARS OR MORE? AND WHY DO YOU THINK THEY STAY?
45 employees have been working at LifeVantage for 5 or more years. They stay because they believe our company is different from others and they love their co-workers.
WHAT IS SOMETHING NEW THAT YOU’VE ADDED IN 2019 TO ENHANCE YOUR WORK PLACE?
We just rolled out our Employee Stock Purchase Plan. It’s a way for our employees to invest in LifeVantage and purchase shares at a discount. It’s a tremendous tool for our employees to become owners in our company and contribute to their short- and longterm financial goals. We also revamped our benefits program so employees are eligible on their first day, which is a tremendous benefit to those joining our company.