Natura &Co, the owner of Avon International, announced its fourth quarter and full year 2023 earnings, reporting fourth quarter net revenue of $1.3 billion, a loss of $542.2 million from Q4 2022. Full year 2023 revenue reached $5.3 billion, an 8.5% decrease from 2022.

South America-based Belcorp introduced conversational Artificial Intelligence to support its sales force and provide an enhanced customer experience. The chatbot called “Jessica” functions on WhatsApp and can provide agents with product training and updates on current offers and customers with product data and order assistance.

Utility Warehouse (UW) now officially serves one million customers, a milestone that signals exponential growth for the multiservice supplier. More than 343,000 new customers have organically signed up since 2021 for UW’s many services, including energy, broadband, mobile and insurance.

Lorde + Belle announced its pre-launch into the UK. Customers and representatives in the market will now have access to the company’s blend of skincare, makeup and wellness products that are formulated with clean, vegan ingredients and without hormone disruptors or preservatives.

Urban Retreat announced the next phase of its global expansion strategy with the opening of its Australian market. The company has a strong presence in Europe, Canada and the US and described Australia as the “natural next step.”

Betterware de México, unveiled a new identity for its corporate and commercial activities, introducing the name “BeFra.” The BeFra name symbolizes the integration of Betterware and Jafra, allowing for a commercial identity that is easily identifiable.