“Our priority is to treat others with respect, show integrity in our daily work, and gratitude to others in the workplace…
—LORETTA PARDO HUMAN RESOURCE DIRECTOR
|Company / Monat
Headquarters / Doral, Florida
Number of Full-Time Employees / 299
Year Founded / 2014
HOW WOULD YOU DEFINE YOUR COMPANY CULTURE IN A FEW SENTENCES?
We are proud to be visionary entrepreneurs who dream big. We strive to be creative, innovative, and cutting-edge, but at the same time, we are a familyoriented company that values culture, heritage, and tradition. Our employees are family and we treat each other with gratitude and respect. We trust in each other.
WHAT MAKES YOUR COMPANY ONE OF THE BEST PLACES TO WORK IN DIRECT SELLING?
Our solid internal team and family culture make us one of the best places to work. MONAT’s achievements are everyone’s achievements. MONAT’s success is our success, and we show gratitude to each one of our team members. We all celebrate. We also encourage our employees to take part in our gratitude initiatives and give back to our communities.
WHAT IS YOUR TOP PRIORITY WHEN IT COMES TO MAINTAINING A GREAT WORK ENVIRONMENT?
Our priority is to treat others with respect, show integrity in our daily work, and gratitude to others in the workplace and the communities around us. It is our employees, our market partners, and our leaders who make our strategic goals a reality and our vision everyday closer. It’s a work environment of shared effort and shared success.
TELL US ABOUT YOUR COMPANY’S COLLABORATION EFFORTS WITH EMPLOYEES IN ALLOWING THEM TO VOICE THEIR THOUGHTS, IDEAS AND SUGGESTIONS.
Respect is more than a word, but something we breath at MONAT. All employees are encouraged to speak up and express their thoughts. Our leaders participate in
activities with employees on a daily basis. Just to give you an example, we have Global Meeting Standards to guide our meetings and the first sentence says “all
participants will be treated with respect and will have the opportunity to openly share their views, opinions and beliefs.” Our President, CEO and Senior VPs have an open door policy, visit employees in their offices constantly to discuss with them, exchange views and make decisions. They might be busy but they will find the time to sit and discuss all sorts of issues with the employees.
OUR INDUSTRY SPENDS A LOT OF TIME WORKING ON DISTRIBUTOR RECOGNITION PROGRAMS. HOW DOES YOUR COMPANY BRING THE SAME RECOGNITION TO YOUR EMPLOYEES?
We currently have a program called “Show your gratitude.” This program recognizes members of our family on a monthly basis for bringing the culture of gratitude into our office. These staff members are nominated by their coworkers for going above and beyond, or by simply showing kindness and gratitude. Employee that are recognized receive a sweet treat from our charity partner, Miami is Kind.
We also give special awards during our holiday party to recognize our top performers. These awards are called “Make it Happy, Make it Happen, Make it Beautiful and Make it One.” We also recognize employees who have been with the company for 5, 10, 15 and 20 years and present them with a service award.
We are actively working to enhance our internal gratitude program, exploring new ways to show recognition in a very inclusive manner, learning from our Market Partners’ recognition program.
After all, it is our purpose to help people everywhere enjoy beautiful, healthy, fulfilling lives through our exceptional, naturally based products. This includes our employees as well as our Market Partners.
HOW DOES YOUR COMPANY SUPPORT TEAM MEMBERS IN THEIR PERSONAL AND PROFESSIONAL DEVELOPMENT?
Our company strongly encourages promotions from within. We have a clear Learning and Development Strategy, supported by a virtual Learning Management System to provide our employees with the opportunity to develop skills to assist in their development. Using the 70-20-10 formula of adult learning (70% on the job assignments, 20% coaching and mentoring and 10% coursework and training), we are working with our leaders to create more opportunities for social and experiential learning, aligned with the performance management process and development needs. We are growing and want our employees to grow with us, seek opportunities with us. We recently introduced an internal career website where employees can apply or contact directly our Talent Acquisition Team.
HOW DOES YOUR COMPANY GIVE BACK TO THE COMMUNITY?
MONAT Gratitude is a very special element of our culture. We seek to instill the values of giving back not only in our corporate offices but to communities across the USA, Canada and the United Kingdom. We partner with charities in the areas of education, children and families. Our Mission is to create and participate in community partnerships with a humanistic focus that promotes the involvement of families in the development and strengthening of their communities. At MONAT, we make Gratitude a way of life.
HOW DO YOU DEVELOP AND MAINTAIN TRUST BETWEEN ALL LEVELS OF YOUR COMPANY?
We maintain trust by providing transparent communication at all levels of our organization. We have quarterly Town Halls to provide all our employees with information on how the company is
doing, our goals, important news, and to celebrate wins we have as a company. When you work in an environment of respect and recognition, people give their best.
HOW MANY EMPLOYEES HAVE BEEN AT YOUR COMPANY FOR FIVE YEARS OR MORE? AND WHY DO YOU THINK THEY STAY?
We currently have 22 employees who have been with us for five years or more. We were founded in 2014 so they have been with us from the beginning. At the time, we were less than 50 employees. We are a fairly new company, building the company from the ground up and we take a lot of pride in that. I genuinely believe they stay because of the culture we have built.