“Making sure our employees are happy, feel valued and are able to live a balanced and meaningful life is our top priority.”
—SCOTT LEWIS CHIEF VISIONARY OFFICER
|Company / Jeunesse Global
Headquarters / Lake Mary, Florida
Number of Full-Time Employees / 924
Year Founded / 2009
HOW WOULD YOU DEFINE YOUR COMPANY CULTURE IN A FEW SENTENCES?
Our company culture is best summed up by our tagline, “One team. One family. One Jeunesse.” This concept of oneness is central to everything we do, both within the corporate environment and in the field. From the newest employee to the most seasoned distributor, every member of the Jeunesse Family knows they are working together with a singular vision and purpose.
WHAT MAKES YOUR COMPANY ONE OF THE BEST PLACES TO WORK IN DIRECT SELLING?
Our strong family culture, with its shared set of values and common purpose, is one reason this is a great place to work. Because we do so little outsourcing, Jeunesse has an extraordinary depth and breadth of positions available—from full-scale IT and logistics to event planning and a spectrum of creative, marketing and communications positions. Our employees travel the world, gain amazing work experience and have the opportunity to make meaningful contributions to our mission to make a positive impact in the world.
WHAT IS YOUR TOP PRIORITY WHEN IT COMES TO MAINTAINING A GREAT WORK ENVIRONMENT?
Making sure our employees are happy, feel valued and are able to live a balanced and meaningful life is our top priority. We make our employees feel valued by supporting their growth and skill development and empowering them to be effective in their role. By helping them grow and gain experience in their positions, we are positioning employees to move forward in their careers. We also want our employees to know we value their thoughts and ideas, and we have an open-door environment where employees are free to have open dialogue with everyone—from those in entry level positions up to the company founders.
TELL US ABOUT YOUR COMPANY’S COLLABORATION EFFORTS WITH EMPLOYEES IN ALLOWING THEM TO VOICE THEIR THOUGHTS, IDEAS AND SUGGESTIONS.
We take the time and effort to hire talented employees with relevant skills and experience, so it’s important that we have mechanisms in place that allow them to collaborate with one another and
share their thoughts and ideas across all levels of the organization. One example of this collaboration is our worldwide monthly leadership meeting, in which everyone with a leadership role in the company—regardless of their job title—gathers via our online meeting platform to discuss the latest projects and programs, while providing valuable input.
OUR INDUSTRY SPENDS A LOT OF TIME WORKING ON DISTRIBUTOR RECOGNITION PROGRAMS. HOW DOES YOUR COMPANY BRING THE SAME RECOGNITION TO YOUR EMPLOYEES?
Last year we implemented our Jeunesse Family Circle website, which has proven to be an effective tool where management and employees alike can highlight and give kudos to other employees
around the globe. It is always rewarding to see our executives and employees lifting up one another and recognizing the individual contributions that lead to our success. We have the traditional recognition programs, such as Employee of the Month, promotion announcements, recognition of birthdays, and Employee Appreciation Days.
HOW DOES YOUR COMPANY SUPPORT TEAM MEMBERS IN THEIR PERSONAL AND PROFESSIONAL DEVELOPMENT?
We encourage employees to attend seminars and leadership training, picking up the tab for job-related training. We are also big proponents of promoting internally, moving people up in the organization. When you find people who are a great fit, it just makes sense to keep them in the family. Jeunesse is a large global company, with many opportunities, and we give loyal and high
performing employees the chance to grow and move into different positions and departments. Last year, 47 employees were promoted into other positions within the organization.
HOW DO YOU DEVELOP AND MAINTAIN TRUST BETWEEN ALL LEVELS OF YOUR COMPANY?
Trust is developed by having open communication with employees, providing resources and empowering people to meet their goals and succeed in their position. Our open-door policy helps foster
meaningful conversation. We encourage cross functional meetings and collaboration. All of our employees know they have a voice and that their individual contributions are important to our success.
HOW MANY EMPLOYEES HAVE BEEN AT YOUR COMPANY FOR FIVE YEARS OR MORE? AND WHY DO YOU THINK THEY STAY?
We have a singular purpose and mission that drives all that we do. This cohesive culture, combined with excellent leadership and a family-oriented environment, creates an environment in which
employees feel a sense of purpose and community that encourages longevity. In our nine-year history, 135 employees have been with Jeunesse for five years or longer. They stay because they belong to a community and they are making a difference.
WHAT IS SOMETHING NEW THAT YOU’VE ADDED IN 2019 TO ENHANCE YOUR WORK PLACE?
Recently we’ve added our new health and wellness clubs with weekly yoga and J-Meets. These groups provide avenues for employees to set health goals, stay active, make healthy meal selections and more. We have also added an extra “dress down” jeans day during the work week. These new programs have been well received and are increasing productivity, reducing stress and helping employees better their personal lives.