“Isagenix employees can thrive in their roles, build lasting relationships and friendships, and fully engage with our company’s mission.”
—TRAVIS OGDEN CEO
|Company / Isagenix International
Headquarters / Gilbert, Arizona
Number of Full-Time Employees / More than 800
Year Founded / 2002
HOW WOULD YOU DEFINE YOUR COMPANY CULTURE IN A FEW SENTENCES?
By focusing on the company’s 12 core values—health, freedom, innovation, integrity, contribution, gratitude, goal-driven, purpose, transformation, leadership development, fun, and family—we provide an exceptional workplace that is mutually respectful, beneficial, productive and fun. Employees can thrive in their roles, build lasting relationships and friendships, and fully engage with our company’s mission to impact world health and free people from physical and financial pain.
TELL US ABOUT YOUR COMPANY’S COLLABORATION EFFORTS WITH EMPLOYEES IN ALLOWING THEM TO VOICE THEIR THOUGHTS, IDEAS AND SUGGESTIONS.
We welcome employee ideas on how to take the company to the next level. In 2018, we introduced two great communications vehicles that promote collaboration:
- The IsaIdeas group where employees post their ideas, and senior-level employees review and evaluate the proposals, as well as provide feedback.
- The Innovation Lunch with ELT where employees pitch their ideas directly to members of the Executive Leadership Team. Executives offer feedback and, if needed, share the ideas with seniorlevel employees whose staff would implement those proposals.
Employees have shared dozens of ideas, and many are under consideration for further exploration and implementation.
WHAT UNIQUE OR UNUSUAL PERKS DO YOU OFFER?
One of our most popular perks is our annual Employee IsaBody Challenge. The 16-week Challenge provides employees with one-to-one support, accountability, and encouragement to work toward transformational health and wellness goals. In 2018, 353 employees participated in the Challenge, losing a combined total of 1,498 pounds.
Another perk is our employee stock ownership plan (ESOP). To ensure Isagenix is a legacy company and to show appreciation to our valued staff, Isagenix Co-Founders Jim and Kathy Coover and their son, Erik, the SVP of international marketing and culture, established the ESOP so all employees can become owners of the company.
OUR INDUSTRY SPENDS A LOT OF TIME WORKING ON DISTRIBUTOR RECOGNITION PROGRAMS. HOW DOES YOUR COMPANY BRING THE SAME RECOGNITION TO YOUR EMPLOYEES?
Isagenix publicly recognizes employees for their contributions throughout the year at department meetings and at our annual Employee Recognition Awards Ceremony, where employees can receive a Performance Award, Member Services Award, or Years of Service Award.
Employees whose reviews show they exceeded their goals are rewarded through merit increases and bonuses. Isagenix actively encourages advancement from within.
HOW DOES YOUR COMPANY SUPPORT TEAM MEMBERS IN THEIR PERSONAL AND PROFESSIONAL DEVELOPMENT?
Employees are encouraged to volunteer within the community. Volunteering allows employees to align their personal interests with worthy causes, helping them grow as individuals while giving back to those in need and making an impact on the world around them. Employees may be eligible for tuition reimbursement for college-level courses or professional certification classes for Isagenix jobrelated or career-related purposes.
To support employees and help them reach their potential, Isagenix provides an organizational development training program. We use internal and third-party trainers as well as a Skillsoft training portal, providing a full complement of tools for our employees. The portal features over 100,000 learning modules that allow employees to engage in learning experiences and tap resources to improve their skills.
HOW DO YOU DEVELOP AND MAINTAIN TRUST BETWEEN ALL LEVELS OF YOUR COMPANY?
By treating each other, employees, associates, and business partners with respect, our Executive Leadership Team encourages open lines of communication and a high level of trust. As CEO, I take this task seriously and, to that end, created and host quarterly “Power of Purpose” meetings with other company leaders where the agenda includes emphasizing our ethical standards and expectations.
WHAT IS THE SINGLE MOST FUN DAY OF THE YEAR AT YOUR COMPANY? WHY?
Our Family Fun Festival at corporate headquarters in December was immensely popular. We had 1,285 employees and families attend the festival, which featured games, music, face painting, a sketch artist, a bounce house, and a petting zoo complete with baby goats. Attendees received meal tickets that allowed them to select a meal at one of several food trucks and get a warm cookie and ice cream for dessert. It was the perfect way to enjoy each other’s company and celebrate the holiday season.
HOW MANY EMPLOYEES HAVE BEEN AT YOUR COMPANY FOR FIVE YEARS OR MORE? AND WHY DO YOU THINK THEY STAY?
We have 234 employees who have been with the company for at least five years. We feel employees stay because they enjoy our fun, family-friendly culture and they appreciate the comprehensive benefits package we offer. They also appreciate that we take employee feedback seriously and are always seeking ways to improve the employment experience by adding new benefits. And in 2018, we added the employee stock ownership plan and work-from-home program. We are truly committed to making Isagenix the best place to work possible for years to come.