
Utility Warehouse was named the number one energy supplier for customer service in the UK by Citizens Advice. This is a significant improvement over its 13th place ranking one year ago, and places UW ahead of the major energy providers British Gas, EDF, E.ON Next, Octopus, Ovo, and Scottish Power.

Utility Warehouse (UW) outperformed all of the “big six” energy suppliers in the UK, according to ratings by Citizen Advice, the UK’s largest advice provider and national association supporting customer security. Out of 15 suppliers, UW ranked second place, its best result to date.

Utility Warehouse (UW) was named Business of the Year at the Scottish Borders Business Excellence Awards. This award is selected by the Scottish Borders Chambers of Commerce and recognizes the best of business in the Scottish Borders region.

Utility Warehouse (UW) was honored at the Uswitch Energy Awards for the eight consecutive year. Receiving recognition in all three major energy awards categories presented by Uswitch, UW was awarded Best Customer Service and Best Value for Money, and was a runner up in the Overall Customer Satisfaction award category.

Citizens Advice, a national association within the UK that supports customer security, ranked Utility Warehouse fourth in the nation for energy customer service. The rankings assessed 16 suppliers, placing UW higher than almost all of the country’s “big six” and giving UW a higher overall rating and improved scores for complaint handling and ease of contact.