The Direct Selling Self-Regulatory Council (DSSRC) of the BBB National Programs has referred Q Sciences to the Federal Trade Commission (FTC) and the Utah Attorney General’s Office for possible enforcement action. This referral comes after Q Sciences failed to adequately respond to the DSSRC’s concern about certain earnings and health-related product performance claims made by the company, which distributes and markets health-related and wellness products.
At issue are claims disseminated by salesforce members on social media that Q Science’s products can protect against serious health conditions, including COVID-19. These claims include, but are not limited to:
- “Who wouldn’t want a spray that boosts their immune system during a pandemic??? Give me all the sprays”
- “Helps with pain, inflammation, feelings of sadness, sleep issues, IMMUNITY-just to name a few”
- “There are several different sprays including immune system boosting (which is a great thing when we are living in a Pandemic and have so many other sicknesses we want to protect ourselves from).”
- “I have everything you need to keep yourself and your family healthy during the CrAzY CoRoNa times!”
- “Now more than ever it is important to boost your immune system!”
The DSSRC also identified a post that included earnings claims on the Q Sciences website promoting their “Financial Freedom Movement” that promises a full-time income through their business opportunity.
In reply, Q Sciences questioned the DSSRC’s jurisdiction, and after that initial contact, failed to substantively respond to the DSSRC or provide substantiation for their challenged claims. The company did disable three of the five social media posts in question and significantly modified another.
Based on this lack of response, the DSSRC will now refer the matter to the FTC and the Utah Attorney General’s Office.