“Our executive team strives to create a positive work environment where our employees can feel confident, comfortable, and valued.”
—SHEENA PROPHETE HR MANAGER
|Company / Team National
Headquarters / Davie, Florida
Number of Full-Time Employees / 70
Year Founded / 1997
HOW WOULD YOU DEFINE YOUR COMPANY CULTURE IN A FEW SENTENCES?
Team National’s culture can be defined as genuine, collaborative and fun. Our executive team strives to create a positive work environment where our employees can feel confident, comfortable, and valued. Their compassion shines on our staff, resulting in a positive working team spirit. Adding value and showing appreciation to our employees is important, thereby promoting a caring company culture.
WHAT MAKES YOUR COMPANY ONE OF THE BEST PLACES TO WORK IN DIRECT SELLING?
What makes Team National one of the best places to work not just in direct selling, but in general, is our executive leadership’s vision and values which drive us to improve, both professionally and personally. Our CEO and other executives encourage us to grow daily, to question processes and improve them, and to learn new things that will help make us be greater and the company better.
WHAT IS YOUR TOP PRIORITY WHEN IT COMES TO MAINTAINING A GREAT WORK ENVIRONMENT?
Top priorities are work-life balance and tons of positive reinforcement from upper management. Ours is a culture where you’re not afraid to say “I don’t know” because you are motivated by team leaders to learn and find creative solutions.
TELL US ABOUT YOUR COMPANY’S COLLABORATION EFFORTS WITH EMPLOYEES IN ALLOWING THEM TO VOICE THEIR THOUGHTS, IDEAS AND SUGGESTIONS.
At Team National, we have an ‘open-door’ policy where we allow our employees to voice their thoughts, ideas and any suggestions freely for the betterment and furtherance of the company. The executive team is about being and getting better rather than bigger. As our CEO often says in quoting Truett Cathy, “It’s not about getting bigger, but better. As we get better, our members will demand we get bigger.”
OUR INDUSTRY SPENDS A LOT OF TIME WORKING ON DISTRIBUTOR RECOGNITION PROGRAMS. HOW DOES YOUR COMPANY BRING THE SAME RECOGNITION TO YOUR EMPLOYEES?
We host special team lunches and hand out gift cards on a frequent basis to those who go the extra mile. We also reward our employees by recognizing their years of service to the company amongst their peers. When positive feedback by TN members via email or letter is received, our CEO reads them aloud, giving the employee(s) company-wide recognition for their efforts and accomplishments.
HOW DOES YOUR COMPANY SUPPORT TEAM MEMBERS IN THEIR PERSONAL AND PROFESSIONAL DEVELOPMENT?
We schedule Personal Growth sessions for our employees. These are 30-minute to hour-long meetings where executives offer tips on how to grow, both at work and in our personal life, opening
the session for group discussion. Our leaders share videos by top motivational teachers who fuel us to reach our full potential—beyond the 9 to 5. Oftentimes, the sessions are so impactful, you won’t find a dry eye in the room. The significant effort by our CEO and executive team is greatly appreciated by our staff, who anticipates the monthly personal development meetings.
HOW DOES YOUR COMPANY GIVE BACK TO THE COMMUNITY?
Team National has been a giving company since inception, locally and nationwide. Our founders’ and CEO’s compassionate and selfless nature have allowed us to participate in various charitable events. We sponsor local events at the Broward County Library, the Humane Society of Broward County, the Boys & Girls Clubs of Broward, and 4Kids of South Florida. We also provide hands on assistance as needed; such was the case during Hurricane Irma, when the Humane Society called on Team National to help transport animals. Also, participating with the Boys & Girls Clubs in their clean-up days is something we look forward to on a regular basis. The generosity of our leaders is such, that we were able to fund our own private non-profit foundation. Team National HOPE, which stands for Helping Other People Every day, is dedicated to the mission of helping others, by improving lives and providing hope to individuals and families.
HOW MANY EMPLOYEES HAVE BEEN AT YOUR COMPANY FOR FIVE YEARS OR MORE? AND WHY DO YOU THINK THEY STAY?
We have about 28 of our employees who have been at Team National for 5 years or more. We think they are here because they still believe in the company’s mission and vision to enrich families and businesses by providing vehicles for growth and everyday savings while unleashing the entrepreneurial spirit with honor, integrity and character. There are many growth opportunities for our employees to strive for. And most importantly, our staff recognizes that they are treated as extended family.
WHAT IS SOMETHING NEW THAT YOU’VE ADDED IN 2019 TO ENHANCE YOUR WORK PLACE?
In the spirit of servant leadership, we added Team National HOPE Serving Week in 2018 to our corporate traditions, and we plan to continue in 2019. During an entire work week, employees are paid a full day to volunteer at the Boys & Girls Clubs, the Humane Society, a Skilled Nursing, Rehab. & Retirement community, a Feeding South Florida packing facility, or to meal preparation in-house for the homeless. Our employees are given the choice of serving in areas close to their heart, as well as to work together in lending a helping hand in our beloved communities.