We are entering a new era of digital commerce defined by three phases: being found by AI; selling through AI; and ultimately thinking with AI. Over the next 36 months, these phases will fundamentally reshape how brands compete for attention and build customer loyalty.

Social commerce is a new term for a new era. But it is also a powerful signal to the outside world that the way people shop has permanently changed, and direct selling is uniquely positioned to lead—not follow—in this transformation.