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Caption This

BY DAVID LEE | November 17, 2023 | read / Forward Thinking

Video captions have become a necessity in online content creation.

Video production remains a prominent social media marketing tool. According to a 3PlayMedia survey, 23 percent of respondents in a recent survey report producing over 500 hours of video content annually. WordStream notes that video generates 12 times more shares than text and images combined. With this influx of videos and an incredibly tight battle for online attention, what’s the secret weapon that captures attention, boosts engagement and ensures accessibility? The answer might lie in captions.

The use of captions began to rise on YouTube in 2009, and with videos now a staple in social platforms such as Instagram, TikTok, Instagram Reels and Facebook, captions are now an expected feature. According to Sendible, captions increase video viewing by 80 percent.

In the age of smartphones, people often put their devices on mute, making captions indispensable. Whether you’re scrolling through social media or watching a tutorial, captions provide the context that keeps viewers hooked. According to Dan Greenberg of Sharethrough, “75 percent of all consumers and 86 percent of Millennials mute their phones throughout the day. If content creators don’t caption their videos, the audience won’t hear them.”

In Sync

Effective captions can seamlessly sync with video or audio for greater engagement. This synchronization becomes invaluable when someone is speaking with a thick accent or at a fast pace. Captions bridge the gap between auditory and visual comprehension, ensuring that nothing is lost in translation. Syncing captions to a rhythm of the video can create a more impactful experience.

Auto-captioning has become the norm on many platforms and apps. Even if it occasionally results in inaccuracies, the convenience of auto captions cannot be overstated. Improved audience comprehension; flexibility for sound-sensitive environments; enhanced video search; and translations into multiple languages are a few top benefits. AI-powered captioning platforms are continually improving, and the importance of speed has outpaced the requirement of accuracy. Most creators are willing to put out videos with some mistakes.

Accessibility and Engagement

Captioning serves various purposes, but providing access is the primary motivator for many content creators. In 2023, a significant 67 percent of respondents to the 3PlayMedia survey stated that accessibility and equal access drove their captioning efforts. Legal compliance, audience requests, boosted engagement and improved learning also ranked high as motivators for captioning.

Caption a searchable text version of each of your videos so that search engines can index them. This can help your videos rank higher and appear in a wider selection of search terms. Facebook reports that videos with captions bring 135 percent higher organic traffic.

When it comes to social media videos, 68 percent of respondents reported captioning their content for accessibility. Captions have proven to drive increased views, engagement and compliance with legal requirements.

Live content is a significant part of the video landscape. More than 70 percent of respondents produce up to 1,000 hours of live-streamed content annually. To ensure accessibility, 69 percent of these content creators provide live captions, either occasionally or consistently. This ensures that a broader audience can access live video content, including webinars, live streams and virtual conferences.

Millennials and Gen Z show a strong preference for subtitles. According to a study by YouGov, 63 percent of these demographics prefer subtitles, citing reasons like improved concentration and better understanding of accents. This preference underscores the importance of captions in capturing the attention of younger audiences.

Pillars of Video Overlay Captions

Including effective captions today is more than just slapping text over your video. Follow these three key tips from SuperStock:

1/ Embrace Completeness

Resist the urge to abridge, streamline or modify dialogue in subtitles. For people who simultaneously listen and read, discrepancies can be distracting and disrupt their comprehension. For those solely relying on reading, altering the content can come off as patronizing.

2/ Communicate Emotion

It’s crucial to remember that words alone may not fully communicate nuanced emotions like sarcasm, humor or self-pity for those who are reading without listening. This is especially true for the neurodiverse community. Incorporating tone markers can provide helpful cues on how the language is intended to be understood.

3/ Maintain Brand Consistency

Subtitles don’t have to mimic the traditional TV closed-captioning style: white, capitalized text in an outdated computer font against a black backdrop. While readability is key, there’s room to make your captions consistent with your brand identity. Ensure they align with your video, campaign and brand visual guidelines.


1/ Know Your Audience

Start by understanding your target market’s demographics, language and interests through analytics. Create an audience persona to empathize with them, considering their content preferences; accounts they follow; and humor style (Millennial or Gen Z). When writing captions, ask if your audience will grasp references; if emojis fit; and if trend-related captions require additional context. Tailoring captions to your audience enhances engagement and connection.

2/ Develop A CONSISTENT TONE

A consistent tone can significantly enhance engagement and attract more followers. To establish this voice, you should consider your brand’s personality traits and values, as well as the type of humor that resonates with your target audience. Additionally, it’s essential to analyze how other brands in your niche communicate. TikTok generally leans toward informal and humorous tones, so finding the right balance between relatability, trend participation and staying true to your brand’s voice is key.

3/ Use Hashtags Wisely

TikTok hashtags serve two crucial purposes: they enhance discoverability for non-followers and signal your video’s topic to the algorithm. Unlike Instagram, there’s no strict limit on hashtag use, but it’s advisable to stick to just three to five. Opt for a blend of popular and niche-specific hashtags. Popular ones like #travel and #beach yield wider reach, while smaller hashtags like #budgettraveldestinations may have less reach but attract more engaged viewers likely to follow accounts using those hashtags. Balancing hashtag selection is vital for effective TikTok content.

4/ Write with SEO in Mind

TikTok has expanded its video description character limit from 300 to 2,200 characters, offering new SEO opportunities. Optimizing for TikTok SEO involves enhancing video titles, thumbnails, captions and hashtags. Research and incorporate relevant keywords into your captions, maintaining a balance between fun and informative content. Starting with an engaging hook in the caption’s first part can encourage viewers to tap “see more.” This extended caption feature benefits various video types, including educational, informative, humorous and entertaining content, which allows for detailed instructions, full recipes or product information inclusion.

Source: Hootsuite


From the November 2023 issue of Direct Selling News magazine.

Posted in Forward Thinking
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