Utility Warehouse (UW) outperformed all of the “big six” energy suppliers in the UK, according to ratings by Citizen Advice, the UK’s largest advice provider and national association supporting customer security. Out of 15 suppliers, UW ranked second place, its best result to date.
This data is based on figures from suppliers and independent industry organizations.
“Our brilliant team and state-of-the-art technology means we can offer the very best experience and support to our customers,” said Rob Harris, UW Chief Operating Officer. “While there’s always room to improve, we are laser-focused on resolving customer queries quickly and efficiently, first time round. These latest scores prove we’re firmly on the right track as we strive to deliver a world-class service to homes across the UK.”
