Making Headlines
Stories
in this section:
Investor Bias
Private Quarters: Passing On the Entreprenurial Spirit
Tupperware Buys Sara Lee's
Direct Selling Unit
VideoPlus Introduces New DUALDISC Technology to the Direct Selling Industry
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Making Headlines
Financial Report
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Roundtable
Perspectives and Innovations
Investor
Bias
Continued
from page 1
Just for fun, we stacked up
these Amway founders against other
wealthy notables, and they compare quite favorably:
60. |
Richard M. DeVos |
$3.0b |
Amway |
65. |
Jay Van Andel |
$2.9b |
Amway |
74. |
Steve Jobs |
$2.6b |
Apple |
74. |
Steven Spielberg |
$2.6b |
Movies |
142. |
Edward Lampert |
$1.7b |
Investments |
152. |
Charles T. Munger |
$1.6b |
Investments |
152. |
Margaret Whitman |
$1.6b |
Ebay |
165. |
Henry R. Kravis |
$1.5b |
Leverage Buyouts |
215. |
Oprah Winfrey |
$1.3b |
Television |
234. |
Arthur M. Bank |
$1.2b |
Home Depot |
Source: 2004 Forbes 400 Richest in America
So while direct selling may
not have the glamour of Hollywood, Silicon
Valley or Wall Street, rest assured, the money
is no less serious.
Besides individuals, there are
a lot of large, more traditional
companies with interests in direct selling, further
underscoring
the opportunity in our view. For example, when
Blyth bought
Colonial Candle of Cape Cod in the early 1990s,
it included a
small direct selling operation that was used
to clear inventory
with $7 million in annual sales called PartyLite.
Today, PartyLite
has grown into a $700+ million global direct
selling business.
Further, while companies like
Tupperware and Avon have met
with great difficulty in their efforts to take
their respective direct
selling franchises into traditional retail
distribution, one new
interesting trend is for the more traditional
retail and media
companies to extend their brand franchises
into direct selling,
like Body Shop at Home or Southern Living at
Home.
Time Warner |
Southern Living at Home |
Berkshire Hathaway |
World Book, Pampered Chef, Kirky |
The Body Shop |
PartyLife |
Citigroup |
Primerica Financial Services |
CPAC |
Fuller Brush, Stanley Home Products |
| Whitney Golden Gate Capitol |
Herbalife |
Regal Ware |
Saladmaster, Kitchen Fair |
Pharmaceuticals |
Shaklee |
UnileverYamanouchi |
Unilever India, Unilever Thailand, Unilever
South Africa |
Source: DSA
So what are the investment characteristics
that we think investors will
find attractive? Here are some that come to mind:
1.
They are cash-generating machines. Direct selling
companies
typically require minimal capital investments.
Additionally, the
companies typically receive cash up front before
product is shipped,
resulting in practically no receivables to fund.
2. With low capital intensity
comes high return on invested capital and
healthy economic profit; that is, return on capital
after deducting
cost of capital.
3. Direct sellers tend to feature
premium priced, high quality products.
Having a sales force that engages in one-on-one
presentations
enables direct selling companies to demonstrate
the value-add of
their products better than a 30-second commercial
can, typically
commanding a premium price.
4. Along with premium pricing
comes pricing flexibility. We like to
think of direct selling as the “Bizzaro” Wal*Mart,
just like in the “Seinfeld” episode
where the Bizzaro character is the exact
opposite
of the corresponding Seinfeld character.
As the Wal*Mart
phenomenon expands, we think consumers are
feeling more and
more alienated, and that it’s possible
that the cold, impersonal price,
price, price shopping experience may be resulting
in a backlash
whereby consumers are seeking the more personal,
intimate
shopping experience that direct selling affords,
and are willing to pay
up for it.
5. Direct selling is a large
and fragmented industry. Two of the largest
and most visible global direct sellers, Amway
and Avon, each
command less than 10 percent of the global
market. Then there are
some direct selling companies at the next level,
which is either side
of $1 billion in sales, such as Tupperware,
Nu Skin, Marinda &
Longaberger. After that, the market drops off
quite sharply from
there to many companies with much smaller sales
bases.
We also like to point out that
while the U.S. direct selling industry is
still relatively small at about 1 percent the
size of traditional retail, it is
growing faster than nominal GDP and retail
sales.
U.S. Direct Selling Market vs
Nominal GDP and Retail Sales
Between 1993 and 2003, the compound
annual growth rate for the
direct selling industry was +7.0 percent, compared
to +5.2 percent for
nominal GDP during that period and slightly
less for retail sales.
In 2003, however, the domestic
direct selling industry recorded $29.6
billion in sales, slowing a bit to up +3.0
percent vs. $28.7 billion in 2002
and lagging nominal GDP growth of +4.9 percent
in 2003. This was only
the fourth year in the last 11 when direct
selling in the United States
grew at a slower pace than nominal GDP, and
the first since it lagged
during the boom years of 1998-2000. We note
that each year it lagged it
still grew, just at a slower pace against a
robust overall economy.
So why do investors still seem
reluctant to put money in the sector? We
believe the industry suffers from a perception
bias among money managers.
The least penetrated region
for direct selling is the Northeast, which
happens to be the most densely populated region
of the country, and also
the region in which most of the managed equity
assets in the United
States are domiciled.
Direct Selling by Region
Therefore, the majority of the
money in the United States is managed
by people who most likely grew up in the region
that is least exposed to
direct selling.
Another interesting factor about
direct selling is that with the
exception of newly emerging economies like
China, Indonesia, India, etc.,
sales productivity in direct selling has little
to do with a country’s
economic wealth.

It’s interesting to note
that if U.S. salespeople operated with the
productivity of the French sales force, U.S. direct
selling alone would be
a $135 billion market. Therefore, we believe the
perception bias also
carries over to the ability of companies to recruit
sales reps, as it appears
that the industry is not viewed as favorably by
the
broader U.S. public as it may be in other markets.
Below are some of the misperceptions
that we think
dog the direct selling industry, and our response.
Pyramid scheme?
Compensation tied to product sales, not recruiting.
Unsavory
characters?
As we have learned recently, no industry is
immune.
Lack of visibility?
Requires good transparency and disclosure from
companies.
Religious cult-like image?
Emotional bond key to motivating sales force.
Who
buys this stuff?
Wall Street professionals are not usually the
target
market. We believe this bias is why many
of these
companies can often be purchased at attractive
valuations, particularly considering the cash
generating capabilities of many these firms,
by investors willing to take the time to
learn and understand the industry.
So the bottom line is that we
think this
perception bias provides an opportunity to
invest in what we view as a very attractive
segment. As U.S. money managers become
more educated on the sector, we think more
money will flow into it, and as the general
public becomes more educated, then sales
rep penetration has further room to expand
as well.
In fact, maybe if CNBC had spent
more time profiling direct selling
companies and less time on dot-com stocks
in the late 1990s, we might
have been a whole lot better off today. As
the table below illustrates,
owning a basket of direct selling stocks
on New Year’s Day in 2000
would most likely have put you way ahead of
the game today.
Doug Lane is an equity research
analyst covering Consumer Products for
Avondale Partners, a boutique investment bank in
Nashville, Tenn., which was
ranked No. 1 in stock picking by The Wall Street
Journal in 2005, and No. 2 in
earnings estimates by Forbes/StarMine for 2004.
Lane can be reached at
www.avondalepartnersllc.com.
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Private
Quarters: Passing
On the Entreprenurial
Spirit
When Jeff Stroud, Co-
Founder and COO of Private
Quarters, was looking for a
way to continue his family
business, direct selling was not
what first came to mind. His knowledge of the
industry was based on a dated stereotype of direct
selling and the business model was not even on
his list.
Stroud, the son of entrepreneur
Bill Stroud, who
built the Strouds Linens chain, says his passion
for
bed and bath products had him searching for a way
to continue the business after the retail chain
was sold
and later closed. “I just loved the business,” says
Stroud. “I wanted to continue it in some
fashion, but
thought, ‘What should I do? Should I open
another
store? Should I start a mail order catalogue? How
am
I going to do this?’”
Then Stroud was given
an article about Warren
Buffet’s Berkshire Hathaway acquiring The
Pampered
Chef and his view of the direct selling industry
slowly
began to change. “I thought that The Pampered
Chef
must be a dot-com or a chain of stores somewhere
in
the Midwest,” he says. At first, when he
learned that
The Pampered Chef was a party plan company he
couldn’t understand the appeal. “Why
would Warren
Buffet be interested in a company that does home
parties? It seemed so silly to me.”
After
learning about The Pampered Chef’s
financial success, Stroud and Co-Founder and
CEO
Wayne Selness began to take a closer look at
direct
sales as a viable option for their bath and
bed
furnishings business. Learning about the industry
brought a new awareness and respect for direct
selling
companies. “We found in our research that
there are
some very vibrant, exciting, growing new businesses
that are highly successful and don’t fit
the stereotype
at all,” says Stroud. The partners found
the idea of
direct selling to be “more exciting and hip
than a lot
of retail concepts that are out there today.” Through
their research and by running test parties, Stroud
and
Selness ultimately decided that a party plan was
the
perfect business model for Private Quarters.
While exploring their
options, Stroud and Selness
found the Direct Selling Association to be
a great
asset. “We’ve attended the annual meetings
for two
years in a row,” says Stroud. “We’ve
made lots of
contacts and when you’re researching the
industry it’s
very, very helpful to get exposure to people and
companies in the business. I think it was invaluable.”
Stroud and Selness soon
found that their products
had the potential to sell very well at home
parties.
After putting together a business plan and
recognizing just how big the opportunity was,
they
realized they couldn’t do it alone. “We
knew we
would need outside financing in order to make this
a
reality and to put the company on sound financial
footing.” The pair presented their plan to
BEV
Capital, an investment company serving the software
industry, the consumer sector and business services,
and soon had the backing they needed.
So, with the help of
BEV Capital, Private Quarters opened for business
in November 2004. Since its launch, Stroud
says sales have exceeded expectations, “We’re
running well ahead of our
projections and we’ve been very pleasantly
surprised
with the growth that we’ve achieved just
over the last
nine months.”
Stroud says Private
Quarters brings a level of
personal service to the bath and bed business
not
found in stores. “People feel the need to
touch and feel our products in order to make
a decision about purchasing them.” In a retail
store situation
customers aren’t always able to do that. In fact, with the high-quality products that Strouds Linens carried,
some of the retail locations literally locked the
packages. “The customers get frustrated because they
can’t feel it. They can’t experience it.” At a Private
Quarters party everything gets passed around and
customers get to feel the products and samples. “It’s a
big difference and that’s really helping us,” he says.
Quality marketing tools and a carefully planned
pricing strategy have played a role in the company’s
success. The catalogue and Web site along with
the
recruiting and hostess packets are top-quality
pieces.
The full-color, professionally designed catalogue,
coupled with the products they market, give the
impression of unabashed luxury. While the products
look like something sold only to the rich and
famous,
Stroud says the products are aimed at an upper
moderate demographic and are “very affordable
for anybody.” With an upscale presentation
and affordable prices, Private Quarters is able
to expand
their market reach. “We’re getting
the best of both worlds,” he says.
Direct selling has not only proved to be a
profitable business model for Private Quarters,
it’s
enabled Stroud to pass along his family’s
entrepreneurial spirit. “I like it because
you empower
independent consultants as entrepreneurs to take
their business where they want to take it.” While
the store managers at Strouds Linens were limited
to running their particular store, a Private
Quarters
sales consultant can build a nationwide organization.
“In brick-and-mortar retailing, there’s
an old mantra that says, location, location,
location. You
have to have the right location for your business
to
succeed. In this industry, it’s all about
people, people, people,” says Stroud. “I
call this a people-centric
business. Of course it’s about the product.
We can’t forget that. People become drawn
to the industry or to our company because of
the product.
But in the end, it’s always about the people. That’s
a very exciting part of this for me.”
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Tupperware
Buys Sara Lee's Direct Selling Unit
Consumer products manufacturer Sara
Lee Corp. said Wednesday it has
agreed to sell its direct sales business
to Tupperware Corp. for $557 million in cash.
Sara Lee put the unit,
which markets
beauty and personal care products in Latin
America and Asia, up for sale earlier this
year
as part of a restructuring in which it plans
to
shed $8.2 billion worth of its businesses over
five years. The struggling Chicago-based
company last week reported a $148 million
loss in the April-through-July quarter and
said
fiscal 2006 profits would be lower than Wall
Street expected.
The unit, which includes
brands Avroy
Shlain, House of Fuller, House of Sara Lee,
NaturCare, Nutrimetics, Nuvo Cosmeticos
and Swissgarde, generated about $470 million
in sales in fiscal 2005.
“This divestiture
is another key step in simplifying our organization
and concentrating on driving growth in our core
food, beverage and household products
businesses,” said Brenda Barnes, Sara Lee’s
first-year CEO.
The transaction has been
approved by both
companies’ boards of directors and is expected
to close during the October-through-
December quarter.
“We see substantial
growth opportunities for the direct selling channel
in Latin America and Asia Pacific, and strongly
feel that beauty
and personal care products will be the major
driver of that growth,” said Rick Goings, Chairman and CEO of Orlando, Fla.
based Tupperware.
Including its existing
BeautiControl
business, the household storage products
manufacturer said the acquisition will increase
beauty and personal care products to about
35
percent of total sales, up from 12 percent.
Simon Hemus, President
of Sara Lee direct
selling, will continue to lead the business
under Tupperware. Tupperware shares surged
$2.97, or 14 percent, to $24.07 in morning
trading on the New York Stock Exchange, their highest level in three years. Sara Lee
shares fell 19 cents to $20.21, down more
than 16 percent this year.
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Introduces
New DUALDISC
Technology
to the Direct Selling Industry
VideoPlus, Inc. recently
announced the launch of the new
DualDisc technology to
the direct selling/network
marketing industry
The two-sided DualDisc allows
the DVD
and CD formats to be combined onto a
single disc—one format per side—and so
can be played on either a DVD video player or a
CD audio player. Each side’s format is clearly
marked on the label and the two sides can also be
distinguished by their different hues, gold for the
DVD side and silver for the CD side. DualDisc is
compatible with nearly any device that can
currently play a CD or a DVD—whether a home
stereo system, a DVD video player, a portable disc
player, a car stereo or a PC.
DualDisc technology was
introduced by the
music industry to deliver complete CDs and“bonus music videos” on the same disc
and it has
quickly become popular with music
aficionados. Several million copies per month
are being sold around the world, despite the
fact that, at the moment, there are only a
limited number of music titles available.
The importance of DualDisc
technology for the
direct selling industry is that a company can
combine its absolute best prospecting audio
content and its absolute best prospecting video
content on one disc that supports both high quality,
world-standard audio and video formats.
Distributors get one disc, but two experiences.
Operationally, DualDisc
technology enables a
company to reduce its inventory costs dramatically.
While a DualDisc costs a little more than a DVD,
it’s less than the combined cost of separate
discs for
each format. And, since two programs can now
be
delivered on a single disc, companies can also
reduce their number of SKUs.
President/CEO of VideoPlus
Stuart Johnson said, “For 18
years, we’ve kept our eyes on
technologies of all types,
and this is the one that
excites me the most.
Our clients don’t
have to guess
which
communication
tool their
distributors
will use. No
more
overstocking
of one or
the other
[CD or
DVD]—it’s
all combined
onto a single
affordable disc
that every
distributor will
utilize.”
DualDisc
technology uses the
same master formats as
conventional DVDs and CDs, so VideoPlus
doesn’t have to change a thing about production. Simply provide the masters as always and
VideoPlus “will do the rest.”
Johnson said, “This
is not an unproven technology. It’s just
a technology that isn’t
being
utilized by the business world. Frankly,
it’s
perfect
for direct selling/network marketing
companies.”
To handle the delivery of
DualDisc products,
VideoPlus, which owns Direct Selling
News,
installed manufacturing lines dedicated
solely to
the new technology.
“Once they see the
benefits, we expect most of
our clients will switch over to DualDisc
over the coming months and, by adding dedicated
DualDisc lines, we will continue to deliver
DVDs
and CDs for our clients without a hitch,”
Johnson said.
Already, such VideoPlus
clients as EcoQuest,
Pre-Paid Legal Services, Home Interiors & Gifts
and other direct selling companies are
using DualDisc technology to produce several
hundred
thousands units each.
Teresa Day, Vice President
of Sales Training & Recognition
for Home Interiors & Gifts,
said
that DualDisc products will save
her company money and give distributors the most
cutting
edge tools available. “We took an existing
DVD
and an existing CD that were
already being
delivered together in our starter kit
and
combined them. DualDisc will save us
tens of thousands of dollars per year without affecting
the content of our kit at all.”
The first product ever released
to the direct
selling industry on the new DualDisc
technology is the popular VideoPlus title
The
Perfect Business with Robert Kiyosaki.
DualDisc
is the perfect medium for such a title
because it
carries the new The Perfect Business video
on
one side as well as the best-selling
audio of the
same title on the other.
VideoPlus is poised for
the anticipated
expansion in demand from the industry as
the advantages of getting two programs on
one DualDisc become evident to direct
selling companies.
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